1.1 In these Terms and Conditions for the GoodFor Survey Prize Draw – Amazon Voucher (the “Prize Draw Terms”), the following definitions and rules of interpretation apply unless the context requires otherwise.
1.2 Defined terms are capitalised throughout these Prize Draw Terms. The following expressions have the meanings set out below:
(a) Company means “The Goodfor Company Limited”.
(b) Registered Address means “The Goodfor Company Limited’s registered office at 128 City Road, London, United Kingdom, EC1V 2NX”.
(c) GoodFor App means the mobile application and website operated by the Company, including all features, content, and services provided under the GoodFor brand.
(d) Survey means the online feedback survey made available by the Company for the purpose of collecting user feedback to improve the GoodFor App, accessible via the website footer at goodfor.app, in-app links, or via email invitation.
(e) Prize Draw means the monthly random draw conducted by the Company in accordance with these Prize Draw Terms, in which eligible participants may win an Amazon Voucher.
(f) Amazon Voucher means a digital Amazon gift voucher with a value of £25 (or local currency equivalent), subject to Amazon’s standard terms and conditions, to be delivered by email to the winner.
(g) Entry means a valid submission of a fully completed Survey by a participant during the relevant monthly entry period.
(h) Participant means any individual who submits a fully completed Survey in accordance with these Prize Draw Terms, subject to eligibility requirements.
(i) Winner means the Participant selected at random from all eligible Entries for a given monthly Prize Draw.
(j) Entry Period means the period commencing at 00:00 (local time) on the first day of each calendar month and ending at 23:59 (local time) on the last day of the same month.
(k) Notification means the email communication sent by the Company to the Winner informing them of their selection and providing instructions for claiming the Amazon Voucher.
(l) Marketing Department means the department within the Company responsible for managing the Prize Draw, contactable at hello@goodfor.app.
(m) Applicable Law means all laws, regulations, and codes of practice that apply to the operation of the Prize Draw, including but not limited to the laws of England and Wales.
(n) Disqualification means the removal of a Participant’s Entry from the Prize Draw due to breach of these Prize Draw Terms, submission of false or misleading information, ineligibility, or other grounds as set out herein.
(o) Privacy Policy means the Company’s privacy policy as published on the GoodFor App website, which governs the collection, use, and protection of personal data in connection with the Prize Draw.
1.3 Unless the context otherwise requires:
(a) words in the singular include the plural and vice versa;
(b) references to one gender include all genders;
(c) references to persons include individuals, companies, and other legal entities;
(d) references to “month” or “monthly” refer to calendar months unless otherwise specified.
1.4 Headings are for convenience only and do not affect the interpretation of these Prize Draw Terms.
1.5 Any reference to a statute or regulation includes all subordinate legislation and amendments in force from time to time.
1.6 If there is any conflict or inconsistency between these Prize Draw Terms and any other policy or document referred to herein, these Prize Draw Terms shall prevail to the extent permitted by Applicable Law.
1.7 Any examples provided in these Prize Draw Terms are for illustrative purposes only and do not limit the generality of the related provisions.
1.8 Participants may request a copy of these Prize Draw Terms in another language by contacting hello@goodfor.app. In the event of any discrepancy between the English version and a translated version, the English version shall prevail.
2.1 Entry to the GoodFor Survey Prize Draw – Amazon Voucher (the “Prize Draw”) is open to all individuals who complete the designated feedback survey for the GoodFor application, subject to the requirements set out in this section. The Prize Draw is operated by The Goodfor Company Limited (“the Promoter”), whose registered address is 128 City Road, London, United Kingdom, EC1V 2NX.
2.2 To be eligible to participate in the Prize Draw, entrants must satisfy all of the following conditions:
(a) be a natural person (not a company, partnership, or other legal entity);
(b) complete the full feedback survey available via the GoodFor app, email invitation, or the survey link located in the footer of the website at goodfor.app, during the relevant monthly entry period;
(c) submit only truthful, accurate, and complete information in response to all survey questions;
(d) be aged 18 years or over at the time of entry, or, where under 18, have obtained the verifiable consent of a parent or legal guardian in accordance with applicable laws and the Promoter’s procedures;
(e) not be an employee, officer, or director of the Promoter, its group companies, or any third party directly connected with the administration of the Prize Draw, nor an immediate family member or household member of any such person;
(f) not be subject to any legal or regulatory restriction that would prohibit participation in the Prize Draw in their country or jurisdiction of residence.
3.1 The Prize Draw is open to entrants who are resident in the United Kingdom, the European Economic Area (EEA), the United States, Canada, Australia, and New Zealand, as well as any other jurisdiction where participation in such prize draws is lawful and not prohibited by local law or regulation. Entrants are responsible for ensuring that their participation is permitted under the laws of their country or territory.
4.1 To enter the Prize Draw, participants must fully complete and submit the designated feedback survey during the monthly entry period, which runs from the first day to the last day of each calendar month. Only surveys that are fully completed and submitted within the relevant entry period will be considered valid entries for that month’s draw.
4.2 Each individual may submit multiple entries per monthly draw, provided that each entry corresponds to a separate, fully completed survey. Incomplete, duplicate, or fraudulent entries will be disqualified at the sole discretion of the Promoter.
5.1 The Promoter reserves the right to disqualify any entrant from the Prize Draw where, in its reasonable opinion:
(a) the entrant has provided false, misleading, or incomplete information in connection with the survey or entry process;
(b) the entrant is found to have breached these terms and conditions, the GoodFor app terms of service, or any applicable law or regulation;
(c) the entrant is under the age of 18 and has not obtained verifiable parental or guardian consent as required;
(d) the entrant has engaged in any conduct which, in the Promoter’s view, is fraudulent, abusive, or prejudicial to the fair operation of the Prize Draw.
6.1 The Promoter may require any entrant to provide proof of age, identity, residency, or any other information reasonably necessary to verify eligibility. Failure to provide satisfactory evidence within a reasonable period may result in disqualification and forfeiture of any prize awarded.
7.1 The following persons are not eligible to enter the Prize Draw:
(a) employees, officers, or directors of The Goodfor Company Limited, its subsidiaries, affiliates, or any third party directly involved in the administration or promotion of the Prize Draw;
(b) immediate family members (spouse, parent, child, sibling) or members of the same household as any of the above;
(c) any person who has been previously disqualified from any GoodFor prize draw or promotion for breach of terms or misconduct.
8.1 Entrants must continue to meet all eligibility requirements throughout the duration of the Prize Draw and until any prize is awarded. The Promoter reserves the right to withhold or withdraw a prize if it becomes aware that an entrant has become ineligible or has breached any of these terms and conditions at any time.
9.1 By entering the Prize Draw, each entrant confirms that they have read, understood, and agree to be bound by these terms and conditions, as well as the GoodFor app terms of service and privacy policy. Entry into the Prize Draw constitutes acceptance of all applicable rules and policies.
10.1 Entry to the GoodFor Survey Prize Draw – Amazon Voucher (the “Prize Draw”) is open to all individuals who complete the designated feedback survey for the GoodFor application, subject to the following conditions:
(a) Participants must be natural persons and not acting on behalf of any business, organisation, or group;
(b) Participants must be aged 18 years or over at the time of entry;
(c) Participants must be resident in one of the following jurisdictions: United Kingdom, European Economic Area (EEA), United States, Canada, Australia, or New Zealand;
(d) Employees, officers, and directors of The Goodfor Company Limited (“the Promoter”), and their immediate family members or household members, are not eligible to enter;
(e) Participants must not be subject to any legal or regulatory restrictions that would prohibit entry or receipt of the prize in their jurisdiction.
11.1 The entry period for each monthly Prize Draw commences at 00:00 (midnight) local UK time on the first day of each calendar month and closes at 23:59 local UK time on the last day of the same month.
11.2 Entries received outside the specified entry period will not be eligible for that month’s draw but may be considered for subsequent draws if otherwise valid.
12.1 To enter the Prize Draw, participants must fully complete the official GoodFor feedback survey, which is accessible via:
(a) the survey link provided in the GoodFor application;
(b) the survey link distributed by email to registered users;
(c) the survey link published in the footer of the website at goodfor.app.
12.2 Only surveys that are fully completed and submitted in accordance with the instructions will be considered valid entries. Incomplete, partially completed, or illegible surveys will not be accepted for entry into the Prize Draw.
13.1 Each participant may submit multiple entries per monthly Prize Draw, provided that each entry corresponds to a separate, fully completed survey submission within the relevant entry period.
13.2 There is no restriction on the number of times a single participant may win the Prize Draw in different months, provided all entries comply with these Terms and Conditions.
13.3 Automated entries, bulk entries, or entries submitted by third parties or agents will not be accepted and will be disqualified.
14.1 The Promoter reserves the right to verify the eligibility of all entries and participants. The Promoter may require participants to provide proof of age, identity, and residency at any stage of the Prize Draw process.
14.2 Entries will be disqualified and rendered void if:
(a) the participant provides false, misleading, or incomplete information in the survey or during the entry process;
(b) the participant is found to have breached these Terms and Conditions or any applicable law or regulation;
(c) the participant is under the age of 18 at the time of entry;
(d) the entry is submitted on behalf of another person or entity, or by automated means.
14.3 The Promoter’s decision regarding eligibility and disqualification is final and binding, and no correspondence will be entered into.
15.1 By entering the Prize Draw, participants acknowledge that their personal data will be processed in accordance with the Promoter’s Privacy Policy, which is available at goodfor.app. No additional consent is required beyond the existing account and application policies.
15.2 Personal data collected for the purposes of the Prize Draw will be used solely for the administration of the draw, winner notification, and prize fulfilment, unless separate consent is obtained for publicity or promotional purposes.
16.1 Upon successful submission of a fully completed survey, participants will be deemed to have entered the Prize Draw for the relevant month. No confirmation of entry will be provided, but participants may contact the Promoter at hello@goodfor.app to confirm receipt of their entry if required.
16.2 The Promoter accepts no responsibility for entries that are lost, delayed, misdirected, corrupted, or not received for any reason, including technical failures or interruptions.
17.1 The Promoter reserves the right to amend, suspend, or cancel the Prize Draw or these Terms and Conditions at any time, for any reason, and without prior notice, where it becomes necessary to do so. Any material changes will be communicated to participants via the website, in-app notification, or email, as appropriate.
17.2 Continued participation in the Prize Draw following any such amendment constitutes acceptance of the revised Terms and Conditions.
18.1 The prize for each monthly draw is a digital Amazon voucher with a value of £25 (or the local currency equivalent, as determined by Amazon at the time of issue). The voucher is intended as an incentive for eligible participants who complete the designated feedback survey for the GoodFor application.
18.2 The Amazon voucher is provided solely for the purposes of the GoodFor Survey Prize Draw and is not exchangeable for cash or any other alternative.
19.1 The following conditions apply to the Amazon voucher prize:
● The prize is non-transferable and may not be assigned, sold, or exchanged for cash or any other benefit.
● No cash alternative will be offered in lieu of the Amazon voucher.
● The prize is subject to availability and may be substituted with an alternative of equal or greater value at the sole discretion of The Goodfor Company Limited if, for reasons beyond its control, the stated prize is unavailable.
● Only one prize will be awarded per person per monthly draw; however, the same individual may win in multiple months if selected in accordance with the rules.
● The Amazon voucher is subject to Amazon’s standard terms and conditions, including any applicable regional or country restrictions and expiry dates, which will be communicated to the winner at the time of delivery.
● The recipient is solely responsible for safeguarding the voucher code and for any loss, theft, or unauthorised use once delivered.
20.1 The Amazon voucher will be delivered to the winner by email, using the email address provided by the participant at the time of survey completion or as registered with their GoodFor account. The voucher will be sent within a reasonable period following winner confirmation, and in any event no later than 14 days after the winner has claimed the prize in accordance with these terms.
20.2 The Goodfor Company Limited accepts no responsibility for any failure of delivery due to incorrect or incomplete contact details provided by the participant, or for any technical or system failures outside its control.
21.1 The winner will be notified by email within seven (7) days of the monthly draw taking place. The winner must respond to the notification and claim the prize within fourteen (14) days of the date of notification. If the winner does not claim the prize within this period, the prize will be forfeited and The Goodfor Company Limited reserves the right to select an alternative winner from the remaining eligible entries at its sole discretion.
21.2 The Goodfor Company Limited may require the winner to provide proof of identity, age, and eligibility prior to awarding the prize. Failure to provide satisfactory evidence may result in disqualification and forfeiture of the prize.
22.1 The winner’s name and/or other identifying information will not be published or used for promotional purposes without the winner’s separate, explicit consent. The Goodfor Company Limited will contact the winner to request such consent, and participation in publicity is entirely voluntary. Refusal to provide consent for publicity will not affect the awarding of the prize.
23.1 The Amazon voucher prize is limited to one per eligible winner per monthly draw. Multiple entries are permitted (one per completed survey), but only one prize will be awarded per person per draw. The same individual may win in subsequent months if selected at random in accordance with the rules.
23.2 The Goodfor Company Limited will not be liable for any loss, damage, or disappointment suffered by any participant as a result of accepting or using the prize, except to the extent that such liability cannot be excluded by law.
23.3 The prize is provided “as is” and The Goodfor Company Limited makes no representations or warranties regarding the quality, suitability, or merchantability of the Amazon voucher or any goods or services purchased using the voucher.
24.1 The Goodfor Company Limited reserves the right to amend, suspend, or withdraw the prize draw or to substitute the prize at any time without prior notice, where circumstances make this necessary. Any such changes will be communicated to participants via the GoodFor website, in-app notifications, or by email.
24.2 All decisions of The Goodfor Company Limited in relation to the prize, winner selection, and interpretation of these terms are final and binding. No correspondence will be entered into regarding the outcome of the draw or the awarding of the prize.
24.3 For any queries or complaints regarding the prize or the prize draw, participants may contact the Marketing Department of The Goodfor Company Limited at hello@goodfor.app or via the contact form on the website. All complaints will be handled in accordance with the internal complaints process, and the decision of The Goodfor Company Limited will be final.
25.1 The process for selecting and notifying the winner of the GoodFor Survey Prize Draw – Amazon Voucher is designed to ensure fairness, transparency, and compliance with all applicable legal and regulatory requirements. This section sets out the procedures and standards to be followed by The Goodfor Company Limited (“the Company”) in relation to the monthly prize draw.
25.2 The following provisions apply to all entries received for the GoodFor Survey Prize Draw:
(a) All eligible entries received via the designated online survey link, as made available through the GoodFor app, email communications, or the website footer at goodfor.app, during the relevant monthly entry period, will be included in the draw for that month.
(b) To qualify for entry, participants must fully complete the feedback survey in accordance with the instructions provided. Incomplete or partially completed surveys will not be considered valid entries.
(c) Each completed survey constitutes a single entry into the monthly draw. Multiple entries are permitted, provided that each entry corresponds to a separate, fully completed survey. There is no limit to the number of entries per person per month, and the same individual may win in multiple months if selected at random.
(d) On the last day of each calendar month, the Company will conduct a random draw from all eligible entries received during that month. The draw will be conducted using a method that ensures impartiality and random selection, such as a computerised randomisation tool or equivalent process.
(e) The winner will be selected solely on the basis of chance, with no element of skill, judgement, or purchase required. The decision of the Company in relation to the selection of the winner is final and binding, subject only to the internal complaints process set out in these Terms and Conditions.
(f) The winner will be notified by email, using the contact details provided in connection with their survey entry or registered GoodFor account. Notification will be sent within five (5) business days of the draw taking place.
(g) The winner must respond to the notification and claim the prize within fourteen (14) days of the date of the notification email. Instructions for claiming the prize will be provided in the notification. If the winner does not respond or fails to claim the prize within this period, the prize will be forfeited and the Company reserves the right to select an alternative winner from the remaining eligible entries, or to withhold the prize at its discretion.
(h) The prize will be delivered to the winner in the form of a digital Amazon voucher, sent by email to the address provided by the winner. The voucher will be subject to Amazon’s standard terms and conditions, including any applicable regional or country restrictions and expiration period, which will be stated at the time of delivery. The winner is solely responsible for safeguarding the voucher and for any loss or unauthorised use after delivery.
(i) The Company will not publish or use the winner’s name or any personal information for publicity or promotional purposes without obtaining the winner’s separate, explicit consent. The winner may be invited to provide such consent at the time of notification, but is under no obligation to do so.
(j) Any entry found to contain false or misleading information, or submitted in breach of these Terms and Conditions or any applicable law, will be disqualified from the draw. Entries from individuals who are underage, or otherwise ineligible, will also be disqualified.
(k) The Company reserves the right to verify the eligibility of any entrant and to request such information or documentation as may be reasonably required to confirm identity, age, or compliance with these Terms and Conditions prior to awarding the prize.
(l) All decisions made by the Company in relation to the selection and notification of the winner are final, subject only to the internal complaints process. No correspondence will be entered into regarding the outcome of the draw, except as required by law or as set out in the complaints procedure.
(m) Any queries or complaints regarding the winner selection or notification process should be directed to the Marketing Department at hello@goodfor.app or via the contact form on the Company’s website. The Company will endeavour to respond to all such queries in a timely and fair manner, and its decision following the internal process will be final.
(n) The Company reserves the right to amend or update the winner selection and notification procedures at any time, with notice provided to participants via the website, in-app notification, or email, as appropriate. Any such changes will take effect from the date of publication or notification.
(o) This section is governed by the laws of England and Wales, and any disputes arising in connection with the winner selection and notification process shall be subject to the exclusive jurisdiction of the courts of England and Wales.
26.1 The process for claiming the Amazon voucher prize in the GoodFor Survey Prize Draw is set out in this section. These provisions apply to all participants who are selected as winners in accordance with the draw procedures established by The Goodfor Company Limited (“the Promoter”).
26.2 The following terms govern the notification, acceptance, and delivery of the prize:
(a) The winner of each monthly draw will be selected at random from all eligible entries received during the relevant entry period, as defined in the preceding sections of these Terms and Conditions.
(b) The draw will take place on the last day of each calendar month, or as soon as reasonably practicable thereafter, at the discretion of the Promoter.
(c) The winner will be notified by email, using the contact details provided at the time of survey completion or as registered with their GoodFor app account.
(d) The Promoter will make reasonable efforts to contact the winner within five (5) business days of the draw date.
(a) The winner must claim the prize by responding to the notification email within fourteen (14) days of the date on which the notification is sent by the Promoter.
(b) To claim the prize, the winner may be required to confirm their eligibility and provide any additional information reasonably requested by the Promoter to facilitate prize delivery and compliance with these Terms and Conditions.
(c) If the winner does not respond within the specified claim period, or if the winner is found to be ineligible or in breach of these Terms and Conditions, the prize will be forfeited and the Promoter reserves the right to select an alternative winner by random draw from the remaining eligible entries.
(a) Upon successful claim and verification, the prize will be delivered to the winner in the form of a digital Amazon voucher, sent to the email address provided by the winner or as registered with their GoodFor app account.
(b) The Promoter will endeavour to deliver the prize within ten (10) business days of receiving the winner’s claim and any required information, but shall not be liable for any delay outside its reasonable control.
(c) The Amazon voucher will be subject to Amazon’s standard terms and conditions, including any applicable regional or country restrictions, minimum spend requirements, and expiry dates, which will be communicated to the winner at the time of delivery.
(d) The winner is solely responsible for safeguarding the voucher code and for any loss, theft, or unauthorised use of the voucher after delivery.
26.6 Publicity and Consent
(a) The Promoter will not publish or use the winner’s name or any personal information for publicity or promotional purposes without obtaining the winner’s separate, explicit consent.
(b) The winner may be invited to provide a testimonial or participate in promotional activity, but participation is entirely voluntary and subject to the winner’s agreement.
26.7 Disqualification and Forfeiture
(a) The Promoter reserves the right to disqualify any winner who:
(i) fails to claim the prize within the specified period;
(ii) is found to have provided false, misleading, or incomplete information in connection with their entry;
(iii) is found to be in breach of these Terms and Conditions or any applicable law;
(iv) is found to be under the minimum age required for participation or otherwise ineligible.
(b) In the event of disqualification or forfeiture, the Promoter may, at its sole discretion, select an alternative winner from the remaining eligible entries or withhold the prize.
26.8 No Cash Alternative and Non-Transferability
(a) The prize is non-transferable, non-exchangeable, and no cash alternative will be offered in any circumstances.
(b) The prize is limited to one Amazon voucher per winner per monthly draw. The same individual may win in multiple months if selected at random in accordance with these Terms and Conditions.
26.9 Queries and Support
(a) Any queries or complaints regarding the claiming of the prize should be directed to the Marketing Department of The Goodfor Company Limited at hello@goodfor.app or via the contact form on the website at goodfor.app.
(b) The Promoter will endeavour to respond to all queries and complaints in a timely and fair manner. The outcome of the internal complaints process will be final and binding, and there is no further right of appeal or escalation to an external body in relation to the prize draw.
26.10 Amendments
(a) The Promoter reserves the right to amend, suspend, or withdraw the prize draw or these Terms and Conditions at any time, subject to providing reasonable notice to participants via the website, in-app notification, or email, as appropriate.
(b) Any changes will not affect entries already received or prizes already awarded, except where necessary to comply with legal or regulatory requirements.
27.1 The Goodfor Company Limited (“the Promoter”) is committed to ensuring the integrity and fairness of the GoodFor Survey Prize Draw – Amazon Voucher incentive scheme. This section sets out the circumstances in which an entry may be disqualified and a prize may be forfeited, as well as the procedures and consequences associated with such actions.
27.2 The Promoter reserves the right, at its sole discretion, to disqualify any participant or entry from the prize draw and/or to forfeit any prize awarded, in accordance with the following provisions:
27.3 Grounds for Disqualification
(a) A participant may be disqualified from the prize draw, and any prize awarded may be forfeited, if the Promoter reasonably determines that:
(i) the participant has submitted false, inaccurate, misleading, or incomplete information in connection with the survey or prize draw entry;
(ii) the participant is found to be under the age of 18 at the time of entry, or otherwise fails to meet the eligibility criteria set out in these Terms and Conditions;
(iii) the participant has breached any provision of these Terms and Conditions, the GoodFor app Terms of Service, or any applicable law or regulation;
(iv) the participant has engaged in any form of fraudulent, dishonest, or improper conduct, including but not limited to multiple entries using false identities, automated or bulk entries, or attempts to manipulate the outcome of the prize draw;
(v) the participant has acted in a manner that, in the reasonable opinion of the Promoter, brings the prize draw, the Promoter, or its partners into disrepute or otherwise undermines the integrity of the process.
27.4 Forfeiture of Prize
(a) A prize may be forfeited in the following circumstances:
(i) the winner fails to respond to the notification of their win within 14 days of the Promoter’s initial email communication;
(ii) the winner is unable to provide satisfactory evidence of eligibility, identity, or compliance with these Terms and Conditions upon request;
(iii) the winner declines the prize, or is otherwise unable or unwilling to accept the prize as awarded;
(iv) the Promoter determines, after reasonable investigation, that the winner’s entry should have been disqualified under the preceding sub-clause.
27.5 Procedure for Disqualification and Forfeiture
(a) Where the Promoter determines that disqualification or forfeiture is appropriate, the following procedure will apply:
(i) the participant or winner will be notified in writing (by email) of the decision to disqualify or forfeit, including a brief statement of the grounds for such action;
(ii) the participant or winner will be given an opportunity to respond or provide further information within a reasonable period, not exceeding 7 days from the date of notification;
(iii) the Promoter will consider any response received and will confirm its final decision in writing. The Promoter’s decision shall be final and binding, subject only to the internal complaint process set out in these Terms and Conditions.
27.6 Consequences of Disqualification or Forfeiture
(a) Where a participant is disqualified or a prize is forfeited:
(i) the participant’s entry or entries for the relevant monthly draw will be rendered void and ineligible for selection;
(ii) if the participant has already been selected as a winner, the prize will be withdrawn and will not be delivered. If the prize has already been delivered, the Promoter reserves the right to require its return or to take reasonable steps to recover its value;
(iii) the Promoter may, at its discretion, select an alternative winner from the remaining eligible entries for the relevant monthly draw, or may decide not to award the forfeited prize for that month;
(iv) the participant may be excluded from future prize draws or promotional activities conducted by the Promoter, at its sole discretion.
27.7 No Liability for Disqualification or Forfeiture
(a) The Promoter shall not be liable for any loss, damage, or disappointment suffered by any participant as a result of disqualification or forfeiture, provided that such action is taken in accordance with these Terms and Conditions and applicable law.
27.8 Reporting and Appeals
(a) Participants who believe they have been unfairly disqualified or have had a prize unfairly forfeited may submit a written complaint to the Marketing Department at hello@goodfor.app or via the contact form on the website. The Promoter will review all complaints in accordance with its internal complaint process. The decision of the Promoter following such review shall be final and not subject to further appeal or escalation.
27.9 General
(a) The Promoter reserves the right to amend or update this section at any time, with notice provided to participants in accordance with the notification provisions of these Terms and Conditions. Any changes will take effect from the date specified in the notice and will apply to all entries submitted after that date.
28.1 This section sets out the data protection and privacy provisions applicable to the GoodFor Survey Prize Draw – Amazon Voucher (the “Prize Draw”), operated by The Goodfor Company Limited (“the Company”), in connection with the collection of feedback via survey for the improvement of the GoodFor application and related services.
28.2 These provisions apply to all individuals who participate in the Prize Draw by completing the designated feedback survey, regardless of their country of residence, and supplement the Company’s existing Terms of Service and Privacy Policy.
29.1 Personal Data means any information relating to an identified or identifiable individual, as defined under applicable data protection laws, including but not limited to name, email address, account details, survey responses, and contact information.
29.2 Data Controller means the organisation that determines the purposes and means of processing Personal Data. For the purposes of the Prize Draw, this is The Goodfor Company Limited, 128 City Road, London, United Kingdom, EC1V 2NX.
29.3 Survey means the online feedback form made available via the GoodFor application, website, or other authorised channels, completion of which is required for entry into the Prize Draw.
29.4 Participant means any individual who submits a fully completed Survey during the relevant entry period.
29.5 Applicable Law means all relevant data protection and privacy legislation, including but not limited to the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, EU GDPR, CCPA, COPPA, and any other laws in force in the jurisdictions where the Prize Draw is offered.
30.1 Personal Data collected in connection with the Prize Draw is processed on the basis of:
(a) the performance of a contract, insofar as processing is necessary to administer the Prize Draw and deliver the prize to the winner;
(b) the Company’s legitimate interests in improving its products and services through user feedback, and in conducting lawful promotional activities;
(c) compliance with legal obligations, including those relating to the prevention of fraud, eligibility verification, and regulatory reporting.
30.2 No additional explicit consent is required for data processing beyond the consents and notices already provided under the Company’s Terms of Service and Privacy Policy.
31.1 The following categories of Personal Data may be collected and processed for the purposes of the Prize Draw:
(a) identification and contact information, such as name and email address, as provided in the Survey or associated GoodFor account;
(b) survey responses, including feedback, opinions, and any information voluntarily submitted by the Participant;
(c) account or profile identifiers, where applicable, to verify eligibility and prevent duplicate entries;
(d) technical data, such as IP address, device information, and submission timestamp, for security and audit purposes.
31.2 Participants are advised not to include sensitive or unnecessary personal information in free-text survey responses.
32.1 Personal Data is processed for the following purposes:
(a) to administer the Prize Draw, including verifying eligibility, conducting the random draw, and contacting the winner;
(b) to deliver the Amazon voucher prize to the selected winner by email;
(c) to analyse survey responses for the purpose of improving the GoodFor application and related services;
(d) to comply with legal and regulatory obligations, including record-keeping and fraud prevention;
(e) to respond to queries, complaints, or requests relating to the Prize Draw.
33.1 Personal Data collected for the Prize Draw will not be shared with external third parties except:
(a) where required by law, regulation, or valid legal process;
(b) with service providers acting on behalf of the Company (such as email delivery or IT support), subject to appropriate contractual safeguards;
(c) with Amazon or its affiliates, solely for the purpose of issuing the voucher, if required by Amazon’s processes.
33.2 The winner’s name or other identifying information will not be made public or used for promotional purposes without the winner’s separate, explicit consent.
34.1 Personal Data relating to Prize Draw entries will be retained for as long as necessary to:
(a) administer the Prize Draw and deliver the prize;
(b) comply with legal, regulatory, or audit requirements;
(c) analyse survey responses for service improvement, in anonymised or aggregated form where possible.
34.2 Upon completion of these purposes, Personal Data will be securely deleted or anonymised in accordance with the Company’s Data Retention and Deletion Policy.
35.1 The Company implements robust technical and organisational measures to protect Personal Data processed in connection with the Prize Draw, including:
(a) encryption of data in transit and at rest;
(b) access controls restricting data to authorised personnel only;
(c) regular security testing and monitoring;
(d) incident detection and response procedures in the event of a suspected or actual data breach.
35.2 All data is stored within secure data centres located in the United Kingdom or the European Economic Area, and is not transferred outside these jurisdictions except as required by law and subject to appropriate safeguards.
36.1 Participants have the following rights under applicable data protection laws:
(a) the right to access their Personal Data and receive information about its processing;
(b) the right to rectify inaccurate or incomplete Personal Data;
(c) the right to request erasure of Personal Data, subject to legal and operational requirements;
(d) the right to restrict or object to certain types of processing;
(e) the right to data portability, where applicable;
(f) the right to withdraw consent, where processing is based on consent (noting that withdrawal will not affect the lawfulness of processing prior to withdrawal);
(g) the right to lodge a complaint with a supervisory authority, such as the UK Information Commissioner’s Office.
36.2 To exercise these rights, Participants may contact the Company’s Marketing Department at hello@goodfor.app or via the contact form on the website.
37.1 The Prize Draw is open to all individuals who complete the Survey, including those under the age of 18, provided that:
(a) where the Participant is under 16, verifiable parental or guardian consent is required for the processing of Personal Data, in accordance with the Company’s standard procedures and applicable law;
(b) entries submitted by individuals under the minimum age required by law in their jurisdiction, or without appropriate consent, will be disqualified and deleted.
37.2 Parents or guardians may review, update, or request deletion of their child’s Personal Data at any time by contacting hello@goodfor.app.
38.1 The selection of the Prize Draw winner is conducted by random draw using automated means. This process does not produce legal or similarly significant effects on Participants beyond the administration of the Prize Draw itself.
38.2 Participants have the right to request further information about the logic involved in the random selection process and may contact the Company for clarification.
39.1 Where the Survey is accessed via the Company’s website or application, cookies and similar tracking technologies may be used to:
(a) enable secure access and submission of the Survey;
(b) monitor usage patterns and prevent fraudulent entries;
(c) enhance user experience and support analytics.
39.2 Participants may manage their cookie preferences in accordance with the Company’s Cookie Policy and applicable legal requirements.
40.1 In the event of a data breach affecting Personal Data collected for the Prize Draw, the Company will:
(a) promptly investigate and contain the breach;
(b) notify affected Participants and relevant supervisory authorities as required by law;
(c) take remedial action to mitigate risks and prevent recurrence.
40.2 Further information regarding data breach procedures is available in the Company’s Privacy Policy.
41.1 All queries, requests, or complaints relating to data protection and privacy in connection with the Prize Draw should be directed to the Marketing Department at hello@goodfor.app or via the contact form on the Company’s website.
41.2 The Company will acknowledge and respond to all data protection-related communications in a timely and transparent manner. The outcome of the internal complaint process will be final, and there is no further right of escalation beyond the Company’s internal procedures.
42.1 The Company reserves the right to update or amend this Data Protection and Privacy section at any time to reflect changes in legal requirements, regulatory guidance, or business practices.
42.2 Participants will be notified of any material changes by:
(a) an update on the Company’s website;
(b) in-app notification or message;
(c) email notification to Participants, where appropriate.
42.3 Continued participation in the Prize Draw following such updates constitutes acceptance of the revised terms.
43.1 This Data Protection and Privacy section, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with the laws of England and Wales.
43.2 The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this section or the Prize Draw.
44.1 The Goodfor Company Limited (“the Company”) recognises the importance of transparency and the responsible use of participant information in connection with the GoodFor Survey Prize Draw – Amazon Voucher (“the Prize Draw”).
44.2 This section sets out the policy and procedures regarding publicity, announcements, and the use of participant and winner information for promotional or marketing purposes in relation to the Prize Draw.
45.1 The Company will not publish, disclose, or use the name, likeness, or any other identifying information of any Prize Draw winner for publicity or promotional purposes without first obtaining the winner’s explicit, separate consent.
45.2 Upon selection as a winner, the individual will be contacted by email and asked whether they consent to the use of their name (and, if applicable, other agreed details) in any publicity or promotional materials relating to the Prize Draw or the Company’s services.
45.3 Consent for publicity is entirely voluntary and is not a condition of receiving the prize. Winners who do not provide consent will remain anonymous in all public communications.
46.1 Where a winner provides explicit consent, the Company may use the following information for publicity purposes:
(a) the winner’s first name and the initial of their surname;
(b) the winner’s country or region (but not full address);
(c) a general description of the prize awarded (e.g., “£25 Amazon Voucher”);
(d) a brief statement or testimonial provided by the winner, if agreed in writing.
46.2 Such information may be published on the Company’s website, social media channels, email newsletters, or other marketing materials, strictly in accordance with the consent provided.
47.1 A winner who has provided consent for publicity may withdraw that consent at any time by notifying the Company in writing at hello@goodfor.app or via the contact form on the Company’s website.
47.2 Upon receipt of a withdrawal request, the Company will take reasonable steps to cease further use of the winner’s information in future publicity and, where practicable, to remove or anonymise previously published materials, subject to technical and operational limitations.
48.1 All personal data collected and processed in connection with the Prize Draw, including any information used for publicity purposes, will be handled in accordance with the Company’s Privacy Policy and applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
48.2 No personal data will be shared with third parties for publicity or marketing purposes without the winner’s explicit consent, except as required by law or regulatory authorities.
48.3 Participants’ survey responses and contact details will not be published or disclosed as part of any publicity activity.
49.1 The Company may, at its discretion, announce the conclusion of each monthly Prize Draw and the awarding of the prize, subject to the winner’s consent as set out above.
49.2 Where no consent is provided, the Company may publish anonymised information, such as “A winner has been selected for this month’s GoodFor Survey Prize Draw.”
50.1 All media or third-party enquiries regarding the Prize Draw, its winners, or related publicity must be directed to the Company’s Marketing Department at hello@goodfor.app.
50.2 The Company will not release any information about winners or participants to the media or third parties without prior written consent from the individual concerned.
51.1 The Company reserves the right to amend this Publicity section from time to time to reflect changes in legal requirements, best practice, or operational needs. Any material changes will be communicated to participants via the Company’s website, in-app notifications, or by email, as appropriate.
51.2 Continued participation in the Prize Draw following notification of changes constitutes acceptance of the revised Publicity policy.
52.1 For any questions, concerns, or requests relating to publicity, participants may contact the Marketing Department at hello@goodfor.app or use the contact form available on the Company’s website.
52.2 All requests will be handled in accordance with the Company’s internal procedures and applicable data protection laws.
53.1 The Goodfor Company Limited (“the Company”) provides the GoodFor Survey Prize Draw – Amazon Voucher (“the Prize Draw”) as an incentive for eligible participants to complete the GoodFor app feedback survey. The following provisions set out the extent of the Company’s liability in connection with participation in the Prize Draw, the awarding of prizes, and any related matters.
53.2 To the fullest extent permitted by applicable law, the Company, its directors, officers, employees, agents, affiliates, and authorised representatives shall not be liable for any loss, damage, cost, or expense arising out of or in connection with:
(a) participation in the Prize Draw, including but not limited to any inability to access or submit the survey due to technical issues, internet connectivity, or system errors;
(b) the selection, notification, or delivery of the Amazon voucher prize, including any delay, loss, or failure in electronic communications or email delivery;
(c) the use, redemption, or attempted use of the Amazon voucher, including any restrictions, expiry, or limitations imposed by Amazon or any third party;
(d) any act, omission, or event outside the reasonable control of the Company, including but not limited to force majeure events, technical failures, or third-party service interruptions.
53.3 Nothing in these terms shall exclude or limit the Company’s liability for:
(a) death or personal injury caused by the Company’s negligence;
(b) fraud or fraudulent misrepresentation;
(c) any other liability which cannot be excluded or limited by law.
53.4 Subject to the preceding sub-clause, the Company’s total aggregate liability to any participant in respect of all claims, losses, or damages arising out of or in connection with the Prize Draw, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the greater of:
(a) the value of the Amazon voucher awarded to the participant in the relevant monthly draw; or
(b) one hundred pounds sterling (£100).
53.5 Participants acknowledge and agree that:
(a) the Prize Draw is provided on an “as is” and “as available” basis, and the Company makes no warranties, representations, or guarantees, whether express or implied, regarding the operation of the Prize Draw, the availability of the survey, or the suitability or merchantability of the Amazon voucher;
(b) the Company is not responsible for any failure by a participant to receive notification of winning, or for any loss of the prize due to incorrect or outdated contact details provided by the participant;
(c) the Company is not responsible for any tax liability, charges, or other costs incurred by the winner in connection with the receipt or use of the Amazon voucher, which shall be the sole responsibility of the recipient;
(d) the Company does not accept liability for any loss, damage, or disappointment suffered by any participant as a result of entering the Prize Draw, being selected as a winner, or failing to win a prize.
53.6 The Amazon voucher is subject to Amazon’s own terms and conditions, including any restrictions on use, expiry dates, or regional limitations. The Company shall not be liable for any act or omission of Amazon or any third party in relation to the voucher, nor for any failure by the winner to redeem the voucher within the stated validity period.
53.7 Participants are responsible for ensuring that their participation in the Prize Draw is lawful in their jurisdiction. The Company shall not be liable for any loss or damage arising from a participant’s breach of local laws or regulations.
53.8 If any provision of this Limitation of Liability section is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect to the maximum extent permitted by law.
53.9 This Limitation of Liability section forms an essential part of the agreement between participants and the Company in relation to the Prize Draw. Participation in the Prize Draw constitutes acceptance of these terms.
54.1 The Goodfor Company Limited (“the Company”) is committed to ensuring that all participants in the GoodFor Survey Prize Draw – Amazon Voucher (“the Prize Draw”) are treated fairly and that any concerns or disputes are addressed promptly, transparently, and in accordance with applicable law.
54.2 This section sets out the procedures for raising complaints or disputes in relation to the Prize Draw, including eligibility, entry, winner selection, prize delivery, and any other aspect of the administration of the Prize Draw.
55.1 Participants who wish to raise a complaint or dispute regarding the Prize Draw must do so in writing. Complaints should be submitted via one of the following methods:
● Email to hello@goodfor.app
● Contact form available on the website at https://goodfor.app
55.2 All complaints must include the participant’s full name, contact details, a clear description of the issue, and any relevant supporting information or documentation.
56.1 Upon receipt of a complaint, the Marketing Department of the Company will acknowledge the complaint within five (5) business days. The Company will conduct an impartial and thorough investigation of the complaint, which may include:
(a) reviewing all relevant records and correspondence;
(b) requesting further information or clarification from the complainant, if necessary;
(c) consulting with other departments or personnel involved in the administration of the Prize Draw, where appropriate.
56.2 The Company aims to provide a written response to all complaints within twenty (20) business days of receipt. If additional time is required to investigate the matter, the complainant will be notified of the expected timeframe and the reasons for any delay.
57.1 Following the internal review, the Company will communicate the outcome of the complaint to the participant in writing. The response will include:
(a) a summary of the investigation and findings;
(b) the decision reached by the Company;
(c) details of any remedial action to be taken, if applicable;
(d) confirmation that the decision is final and binding in accordance with these Terms and Conditions.
57.2 Where a complaint is upheld, the Company will take appropriate steps to rectify the issue, which may include awarding a prize, correcting an administrative error, or taking other remedial action as deemed appropriate.
58.1 The Company’s decision following the internal complaints process is final. There is no further right of appeal or escalation to an external body or regulatory authority in relation to the outcome of the Prize Draw, except as required by applicable law.
59.1 Participants are expected to act in good faith and to provide accurate and complete information when raising a complaint. The Company reserves the right to reject complaints that are frivolous, vexatious, or made in bad faith.
59.2 All complaints and related correspondence will be handled in accordance with the Company’s Privacy Policy and applicable data protection laws. Personal data provided in connection with a complaint will be used solely for the purpose of investigating and resolving the issue.
59.3 Nothing in this section affects any statutory rights that may apply under the laws of England and Wales.
60.1 For all queries, complaints, or requests relating to the Prize Draw, participants should contact:
(a) Marketing Department
(b) The Goodfor Company Limited
(c) 128 City Road, London, United Kingdom, EC1V 2NX
(d) Email: hello@goodfor.app
(e) Website: https://goodfor.app
61.1 The Company reserves the right to amend this Complaints and Dispute Resolution procedure at any time. Any changes will be communicated to participants by:
(a) updating the Terms and Conditions on the Company’s website;
(b) in-app notification or message;
(c) email notification to participants, where appropriate.
61.2 Participants are encouraged to review the Terms and Conditions regularly to remain informed of any updates.
62.1 This Complaints and Dispute Resolution procedure, and any dispute or claim arising out of or in connection with it or the Prize Draw, shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim, except as otherwise required by applicable law.
63.1 The Goodfor Company Limited (“the Company”) reserves the right to amend, update, or modify these Terms and Conditions for the GoodFor Survey Prize Draw – Amazon Voucher (“Prize Draw Terms”) at any time, at its sole discretion, to reflect changes in legal requirements, regulatory guidance, operational needs, or the features and administration of the prize draw.
63.2 Any such amendments may include, but are not limited to, changes to eligibility criteria, entry procedures, prize details, winner selection processes, notification methods, or any other aspect of the Prize Draw Terms.
64.1 The Company will provide notice of any material changes to the Prize Draw Terms by one or more of the following methods:
(a) posting an updated version of the Prize Draw Terms on the official website at goodfor.app;
(b) issuing an in-app notification or message to users of the GoodFor application;
(c) sending an email notification to participants who have entered the prize draw during the relevant entry period, where contact details are available.
64.2 The updated Prize Draw Terms will indicate the date of the most recent revision at the top of the document or within the relevant section of the website.
65.1 Unless otherwise specified in the notice, any changes to the Prize Draw Terms will take effect immediately upon publication on the website or within the application. Participants are responsible for reviewing the Prize Draw Terms regularly to remain informed of any updates or amendments.
65.2 Continued participation in the prize draw, including submission of survey entries after the effective date of any changes, will constitute acceptance of the revised Prize Draw Terms. If a participant does not agree to the changes, they should refrain from entering the prize draw and may contact the Company for further information.
66.1 Where changes to the Prize Draw Terms are considered material, including but not limited to changes that affect participants’ rights, eligibility, or the nature of the prize, the Company will take reasonable steps to provide additional notice to affected participants. This may include direct email communication or prominent in-app messaging, as appropriate.
66.2 If a material change occurs during an active entry period, the Company will, where practicable, honour the terms in effect at the time of entry for those entries already submitted, unless the change is required by law or regulatory authority.
67.1 Participants who have questions, concerns, or complaints regarding any changes to the Prize Draw Terms may contact the Marketing Department at hello@goodfor.app or via the contact form on the website. The Company will respond to all queries in a timely and transparent manner, in accordance with its internal complaint process.
67.2 The Company’s decision regarding the interpretation and application of any changes to the Prize Draw Terms shall be final, and there is no further right of appeal or escalation beyond the internal process.
68.1 These Prize Draw Terms, including any amendments or updates, shall be governed by and construed in accordance with the laws of England and Wales. Any dispute or claim arising out of or in connection with changes to the Prize Draw Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
69.1 The Company maintains records of all previous versions of the Prize Draw Terms for transparency and accountability. Participants may request a copy of the current or any previous version by contacting hello@goodfor.app.
69.2 In the event of any inconsistency between the English version of the Prize Draw Terms and any translated version, the English version shall prevail for all legal and interpretative purposes.
70.1 These Terms and Conditions for the GoodFor Survey Prize Draw – Amazon Voucher (the “Prize Draw Terms”) and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, their subject matter, or formation, shall be governed by and construed in accordance with the laws of England and Wales.
70.2 By participating in the Prize Draw, all entrants agree that their participation, and any rights or obligations arising therefrom, shall be subject to the laws of England and Wales, regardless of the jurisdiction in which the entrant resides or from which the entry is submitted.
70.3 Nothing in these Prize Draw Terms shall operate to exclude or restrict any mandatory provisions of applicable law in the entrant’s country of residence, where such provisions cannot lawfully be excluded or restricted by agreement.
71.1 The parties to these Prize Draw Terms, being The Goodfor Company Limited (“the Promoter”) and each entrant, irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Prize Draw Terms, their subject matter, or formation.
71.2 Entrants acknowledge and agree that, except as expressly set out in the following sub-clauses, any proceedings relating to the Prize Draw, the selection of winners, the award or delivery of prizes, or any other matter arising from or connected with these Prize Draw Terms, must be brought exclusively in the courts of England and Wales.
71.3 The Promoter reserves the right to seek interim, injunctive, or equitable relief in any jurisdiction where such relief is necessary to protect its rights, intellectual property, confidential information, or the integrity of the Prize Draw process.
72.1 In the event of any dispute, controversy, or claim relating to the Prize Draw or these Prize Draw Terms, entrants must first contact the Promoter’s Marketing Department at hello@goodfor.app or via the contact form on the website to attempt to resolve the matter informally.
72.2 The Promoter will endeavour to respond to all complaints or queries within a reasonable timeframe, typically within fourteen (14) days of receipt. The Promoter’s decision following the internal complaint process shall be final and binding, and there shall be no further right of appeal or escalation to any external body or regulatory authority in relation to the Prize Draw.
72.3 Entrants are required to cooperate fully with the Promoter in any investigation or resolution process, including providing any information or evidence reasonably requested by the Promoter to assess the complaint or dispute.
73.1 Entrants who participate in the Prize Draw from outside England and Wales are responsible for ensuring that their participation is permitted under the laws and regulations of their country or jurisdiction of residence. The Promoter does not accept any responsibility or liability for any breach of local laws by entrants participating from outside England and Wales.
73.2 If local laws prohibit or restrict participation in the Prize Draw, or the receipt or use of the Amazon voucher prize, entrants must refrain from entering. The Promoter reserves the right to disqualify any entrant where participation would be unlawful or contrary to applicable local regulations.
74.1 If any provision of this section or these Prize Draw Terms is found by any court or competent authority to be invalid, unlawful, or unenforceable, such provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the remaining provisions shall not be affected.
74.2 If any invalid, unlawful, or unenforceable provision would be valid, lawful, and enforceable if some part of it were deleted or modified, the provision shall apply with the minimum modification necessary to make it valid, lawful, and enforceable, while preserving, as far as possible, the original intent of the parties.
75.1 This section forms part of the entire agreement between the Promoter and each entrant in relation to the Prize Draw. In the event of any conflict between this section and any other provision of the Prize Draw Terms, this section shall prevail to the extent permitted by applicable law.
75.2 Entrants are advised to retain a copy of these Prize Draw Terms for their records and to review them regularly for any updates or amendments, which will be notified in accordance with the notification provisions set out elsewhere in these Terms.
76.1 All queries, requests, or complaints relating to the GoodFor Survey Prize Draw – Amazon Voucher should be directed to The Goodfor Company Limited (“the Promoter”), whose Marketing Department is responsible for the administration and management of the prize draw.
76.2 Participants may contact the Promoter using the following methods:
● Email: hello@goodfor.app
● Contact form: Available on the website at goodfor.app
76.3 The registered address of the Promoter is:
● The Goodfor Company Limited
● 128 City Road
● London
● United Kingdom
● EC1V 2NX
76.4 All correspondence regarding the prize draw, including but not limited to:
(a) requests for information about entry or eligibility;
(b) notification of issues with survey access or submission;
(c) enquiries regarding the selection or notification of winners;
(d) complaints or concerns about the conduct of the prize draw;
(e) requests for clarification of these terms and conditions;
(f) should be submitted via the above contact methods.
76.5 The Promoter endeavours to acknowledge all prize draw-related queries within five (5) business days of receipt. Resolution times may vary depending on the complexity and nature of the enquiry, but the Promoter will use reasonable efforts to respond in a timely and transparent manner.
76.6 For privacy-related matters, including requests to exercise data subject rights under applicable data protection laws, participants should refer to the Privacy Policy available on the website and may contact the privacy team at hello@goodfor.app. All personal data provided in connection with the prize draw will be processed in accordance with the Promoter’s Privacy Policy and applicable law.
76.7 If a participant wishes to make a complaint regarding the operation of the prize draw, the complaint should be submitted in writing via email or the contact form. The Promoter will investigate all complaints impartially and communicate the outcome to the complainant. The Promoter’s decision on all matters relating to the prize draw is final and binding, and there is no further right of appeal or escalation to an external body.
76.8 Participants are encouraged to retain a copy of all correspondence for their records. The Promoter is not responsible for any communications that are lost, delayed, misdirected, or not received due to technical or other reasons beyond its reasonable control.
76.9 Any changes to the contact details or methods for prize draw enquiries will be communicated via an update on the website, in-app notification, or by email to participants, as appropriate.
76.10 For the avoidance of doubt, all communications with the Promoter in relation to the prize draw must be conducted in English. Requests for information or support in other languages may be accommodated at the Promoter’s discretion, but the English version of all correspondence and these terms and conditions shall prevail in the event of any discrepancy.
We’re looking for creators & influencers who are passionate about helping people make smarter choices. Complete the short form below, and we will be in touch.
For press, media, interviews, partnerships, or speaking requests, please complete the form below and we’ll get back to you.